Transactions: Accounts Receivable

The Accounts Receivable screen of Transactions allows you to create and track invoices you need to issue. Here you’ll be able to quickly create a customizable invoice, record payments received on the invoice, and monitor the remaining balance.

There are four sections of this page:


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At the top of the page, you’ll see a total of the outstanding invoices you’re expecting as well as an aged breakdown of that total.

Adding a New Invoice

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Next, you’ll see the section where you can create a new invoice. Here you can either create an entirely new invoice or use one of your saved templates to start from. Once you’ve customized the invoice as needed, click “Submit” to save and post it. If you’ve created an invoice that you’d like to save as a template, be sure to check “Save this invoice as a template” box first and give it a name. This will allow you to use this template to create future invoices more efficiently.

Adding Recurring Invoices

If you have the Recurring Transaction feature enabled you can create recurring invoices to occur on a consistent basis. You will be able to set the contact, the memo, the amount and schedule the invoice to create automatically on a scheduled basis. For more information on how to create,edit and update recurring invoices check out our resource on Recurring Transactions.

When creating invoices you can place your organization’s logo as a header to create a professionally looking invoice. To start, locate and click “Upload a New Logo.” If a logo is already set, you can click “Show” to reveal the current logo. 

Once clicked, a popup box will appear, click “Choose File.” Please read the description of which image files are best suited to be uploaded. Locate and select the file on your computer that you wish to use as your logo. and click “Upload.” Once completed your new logo will appear at the top of your invoices. 

Duplicating an Invoice

To duplicate an active or closed invoice you will want to first locate the invoice you wish to duplicate. If it’s an active invoice, click on the Due Date of the invoice on the far left. This will present the invoice as if it was being created or edited. If it’s a closed invoice, click the Bill Date of the invoice on the far left. Next, select the gear icon labeled “More.” This will display the options “Print,” “Duplicate,” “Email,” and “Delete.” Select “Duplicate.” From here, it will copy the selected invoice and you can make any adjustments to the copied invoice. This will not impact the original invoice as it will remain in its original state. 

Deleting an Invoice

If you’ve created an invoice in error, or if you decided to track your income differently, you can delete it. Click on the invoice in the Receive Payments or History section. If you have recorded any payments on this invoice, you will need to delete those first. Once all payments on the invoice have been deleted, click the “more” icon on the top right, then click Delete.

Printing or Emailing an Invoice

Once an invoice has been created, you’ll see it listed in the Receive Payments section of the page. Here you can print or email an invoice as well as record payments received for any of your invoices.

To print or email an invoice, mark the “select” box on the right and then choose the desired option.

Receiving Debit or Credit Card Payment for Invoices Online

Email Invoices for Payment Online

In Aplos, your invoices in Accounts Receivable can be emailed and paid online. This means you no longer have to print an invoice, wait for a check to be mailed, or manually enter a receipt to complete an invoice. This also makes it simple for the payee to immediately receive the invoice, and conveniently, securely pay that invoice online using a credit or debit card.

When you create an invoice, you can now choose to select which invoices you would like to print or email. Once they have been selected, and the payment date and amount are entered, click “Email Invoices” to continue.

Create Account to Receive Payments

On this screen, you will first want to create your merchant account. When you create your merchant account you will be taken through a setup wizard to continue your setup. Do not attempt to receive any invoices until your merchant account is verified. See the AplosPay Setup Guide for more information on setting up your merchant account.

You can click on the email you are sending and configure the message. The email that is sent can be a custom message or a default message that is applied to all emails.

Email Invoice Page

How Customers Can Pay Invoices Online

When the email is sent, the customer will see the custom or default message, an attached PDF copy of their invoice, and a link for them to pay their invoice online.

On the payment page the customer can verify the invoice information and enter their credit or debit card details to pay the invoice. Only the full amount of the invoice will be receivable online.

After the payment is received the customer will receive an email from Aplos, and you will receive an email from our payment processor with the payment information. In Aplos, the invoice will now be fully received and cleared out of Accounts Receivable.

How to Receive Payment for Invoices

To record a received payment manually, enter the amount received and the date and click the receive payment button, which will post a deposit in your register for you. You can also export your open payments by clicking Export Summary.

Recording a Single Payment to Receive Multiple Invoices:

You might have situations where you’ve received a single check from a customer for payment on multiple open invoices in Accounts Receivable. You can record multiple payments and these will show as a single deposit in your asset account’s register. Batching these will help simplify your reconciliation process as your deposit amount will match the amount on your bank statement.

You will need to enter the amount that you are receiving for each invoice. If you have more than one invoice for a customer, when you enter the amount and date on your first invoice, you will see that the same date will auto-fill on any other open invoices for that customer. So, you will only need to enter the amount received on any other open invoices. The example below shows two invoices that were created for the same customer. Each invoice has the amount that is being received and the same date is listed on each invoice as well.

When you click the Receive Payment button, this will record the payment amount in the Amount Received column and update the Balance to reflect only what is outstanding. If the amount received pays the invoice in full, then you’ll see that the invoice moves to the History section on the page.

Payment on Multiple Invoices Appears in the Register:

Moving over to the transaction recorded in your register, you’ll notice that the deposit amount is the total amount received on both invoices. So, the two amounts of $1,000 and $750 will reflect as a lump deposit of $1,750 received on 4/23/18.

As a side note, if you do not want to collapse these deposits into a single transaction, you will need to record each amount separately. So, you will need to enter the amount and date on one invoice, then click Receive Payment, then go back into the Receivables module and record the second amount and date, then click Receive Payment.

See Invoice History

The last section of the page is a list of invoices that have been paid in full. You can click on the date of any invoice listed to view it in the upper section of the page.

Opening a bill that has had payments recorded to it will include a list of the payment transaction(s). You can print a paid invoice to view a fully paid balance by clicking the “more” icon on the top right, and clicking Print.


Aged Receivables Report

You can utilize the Aged Receivables Report to view a list of your active receivables. Then you can sort and filter your receivables to see a running balance by contact and the timeframe the balance is due. Once sorted and filtered, you can print, download, or save the reports to your Saved Reports section.

Contact Statement Report

The Contact Statements Report allows you to send a statement that displays the remaining balance of a contact’s invoice. To get started, locate the report in the Reports section. You can select the timeframe you wish to view the report as well as filter contacts or lists. Once complete, click “Extra Actions” and select “Print Statements.” From there, you can choose to display your logo or upload a new logo. You can also type a message that will appear on the statement. Once you are ready, click “Print.” This will begin downloading statements for all contacts on your report under a single file. 

How to Record Bad Debt on a Receivable

Bad debt is an amount that is owed to your organization that is not going to be paid by the customer for one reason or another. You can now close out your receivable with an expense account. This will allow you to track any income that was received, but then also track the expense for the unpaid difference. Examples might be tuition, membership dues, or a service performed by your nonprofit.

Using Your Expense Account in Accounts Receivable

You can create an expense account for this type of situation from your Chart of Accounts. You might call this expense account Bad Debt, or Allowance for Doubtful Accounts. The name of this account is up to your organization. Within the Expense section of your Chart of Accounts, click the + button on the account group that you’d like to add this account, assign a number and name, then Save.

Posting a Negative Amount in Accounts Receivable

Now that you have your account created, you can use it to close out any receivables that you are not expecting to receive payment on. It is up to your organization to decide when you decide to mark these unpaid receivables as bad debt. You will go into your Accounts Receivable module and scroll down to the Receive Payments section. You’ll first need to edit your original receivable to change the amount and also split the it between your income account and the expense account for bad debt. To do this, click on the Due Date, which will make the receivable available to editing.

Once your receivable is open in edit mode, you will edit the Amount of the invoice to only the amount received, and also split the original invoice to count the unpaid amount to your expense account for bad debt.

Closing Out Incomplete Receivables

In the case from the example above, you have a receivable for $1000 and only $200 was received. You will edit the amount of the receivable to $200, then split it so that the original billed amount of $1000 is counted as income, and the remaining $800 is counted as a negative amount to your expense, netting the two amounts to $200. See example below:

After you click Submit to commit these changes, you will now see that this invoice shows in the History (Closed/Fully Received) section of your receivables module.

If you have any questions about this process, please feel free to reach out to our Customer Success team. We’re always happy to help!

Bad Debt in Different Period

Bad debt is an amount that is owed to your organization that is not going to be paid by the customer for one reason or another. You can close out your receivable with an expense account. This will allow you to track any income that was received, but then also track the expense for the unpaid difference.

This resource will cover what to do if you are wanting to account for this bad debt in a different year than when your invoice was originally dated for (For instance: tracking bad debt in 2019 for an invoice that was originally issued in 2018).

Creating Special Accounts for Allowance for Doubtful Accounts

In order to properly track this situation, you will want to go to the Chart of Accounts area, and create a new asset account. Call this asset Allowance for Doubtful Accounts (referred to as ADA for the rest of this article). You will also want to create an expense account for your bad debt which you might call Bad Debt Expense, or something of the like. The name for both of these accounts is up to your organization.

Closing out your Receivable

For example, let’s say that you have an invoice for $1,000 that was issued on 11-01-18. You’ve received $800 so far, but the customer will not be able to pay the remaining $200.

In order to close out the receivable, you will want to go to the Accounts Receivable module, and post a $200 receipt, as of the date you want to count the bad debt in (for example: 06-01-19), which will be deposited to the new ADA register:

Tracking Bad Debt Expense

From there, you’ll want to go to the ADA register and post a payment of $200, using the Bad Debt Expense account, also dated for the period you want to account this debt in:

By doing these entries, you will effectively zero-out your ADA account, and successfully account for the expense for this bad debt in the desired period.

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