If you need to update your payment method for any reason, the process is simple! You will need an Administrator on your account to login and complete the steps below.
- From your Subscription page, click the Update Billing Info button
- Enter your credit card or bank account information and click Update
As a note, you can set your billing cycle to pay month or annually. Discounted pricing is available if you pay for an annual subscription. We also offer a discount to small non-profits who make $50,000 or less in annual revenue. Please reach out to our Customer Success team for this promo code by emailing firstname.lastname@example.org.
Feel free to take a look at this quick screen cast to see the process.
Our support team is available Monday-Friday from 8am-4pm PST and are happy to help! You can reach us by phone at 888-274-1316, or email us at email@example.com.