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Updating the Credit Card for Your Recurring Donation

If you set up a recurring donation to a nonprofit or church that uses Aplos and need to update your payment, it is simple to log in and manage our donation and payment information! If you have not already done so, you will need to verify your donor profile here.

Once that is complete, you will be able to login and manage your donation. Your Username is your Email that you donated with, then you can enter your password.

If you have already created your donor profile, you can login here.

When you’re logged in, you’ll want to go to the Recurring Donations page listed under the Dashboard section of your navigation menu (shown below). From there, you can update the details of your donation (excluding payment method), by clicking “Update” under Actions.

This will take you to the page where you can edit the payment amount, frequency of billing and designation of the purpose of your gift.

NOTE: If you missed a payment because your donation failed to process, you can come back to this screen and click the Blue button at the bottom that says “Reprocess Donation” and that will process your donation after you’ve updated your billing information.

If you wish to update your payment method, you will click “Change” next to your listed payment method from the initial screen (see below):

*PLEASE NOTE: If you setup your recurring donation with your bank account, you cannot update your payment method. You will need to disable your donation and create a new one.

This will then take you to a billing page to update your card and click “Update.”

 

Updated on March 25, 2019

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